Peak hours are the wrong time for “the internet is slow.” Retail and multi-site teams need stable office Wi-Fi, guest separation, and onsite help for expansions, without a full-time IT hire. Here’s how Network26 typically approaches that.
The challenge
Staff and guest devices compete on the same network. A remodel or new workstations need hands-on setup. Owners want someone local who can show up, and remote help that can fix VPN and email the same day.
What we do
- Network design: Wi-Fi coverage and staff vs guest separation so business traffic stays reliable.
- Onsite project work: Workstation deployment and peripheral installs timed around operations.
- Help Desk: Same-day remote support for lockouts and app issues across locations.
- Optional managed care: Ongoing monitoring after the project so the next outage is less likely.
The outcome
Staff connectivity holds up during peak traffic.
Expansions scheduled and completed with clear handoff.
Remote and onsite under one partner relationship.
Services involved
Managed IT · Help Desk & Onsite · Network & server administration
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